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Paid for theme but access has been deleted!!!

August 19, 2023 at 5:49 am #10498

[anonymous]

I paid for the easyblog theme and now i can’t access the download link anymore!!!

Now I have to pay another $29 for something I have already paid for!!!!!!

At no time when I purchased this was I told that access to it was time limited!!!!!!

YOU RIPPED ME OFF!!!!!

August 19, 2023 at 6:15 am #10499

Bob

[anonymous] wrote:

Paid for theme but access has been deleted!!!

I haven’t read anything more absurd in a long time. No one has deleted anything, you paid for access to the files and updates which is described in many places on the website, including in the regulations.

It’s no problem for us and we have often sent files at the request of a client who forgot to backup the files. Just write to our sales department at ‘sales[at]getpublii.com’ and the appropriate version of the theme from the period in which you had access to the files will be sent to you.