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I need help to block my 3rd party chatbot if Marketing Cookie is not accepted

January 17, 2024 at 3:22 pm #11578
[anonymous]
- I use the latest Persona Theme
via Publii under tools and plugins, as mentioned here, I added in my header
```
<script type="{{ gdprScriptBlocker "Marketing" }}">
my bot script code ...
</script>
```
but even when I allow the Marketing in my Cookie, the chatbot doesn’t appear while this works perfectly but not GDPR compliant
```
<script>
my bot script code ...
</script>
```
Where is my issue?
January 26, 2024 at 4:22 am #11645

[anonymous]

Hi!

Make sure you are editing your site’s theme files with a text editor, and not the “Tools > HTML > Head” section in the GUI.

Next: When you allow in popup, do you see the cookie banner unblock event in your console (see: https://getpublii.com/dev/prepare-theme-gdpr-compliant/)?

Does it work if you reload?