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I need help to block my 3rd party chatbot if Marketing Cookie is not accepted

  • This topic has 1 reply, 2 voices, and was last updated 4 weeks, 1 day ago by .
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  • #11578
    Avatar photoJOduMonT
    • I use the latest Persona Theme

    via Publii under tools and plugins, as mentioned here, I added in my header

    <script type="{{ gdprScriptBlocker "Marketing" }}">
    my bot script code ...

    but even when I allow the Marketing in my Cookie, the chatbot doesn’t appear while this works perfectly but not GDPR compliant

    my bot script code ...

    Where is my issue?

    Avatar photocandidexmedia



    Make sure you are editing your site’s theme files with a text editor, and not the “Tools > HTML > Head” section in the GUI.


    Next: When you allow in popup, do you see the cookie banner unblock event in your console (see:

    Does it work if you reload?

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