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Not able to submit a ticket + back up tool not functionning
I ma trying to back up my website: when I click on “create backup”, nothing happens and I search if a backup file would appear somewhere anyways but I found nothing.
I tried to submit a ticket, by clicking on “report issue” – a new window appears and when I click on submit a ticket the window appears grey and empty.
Found out why backup wouldn’t function:
The folder location I had initially set didn’t exist anymore. In global setting, I changed could change the backup location folder for an existing one, backup now work.
