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SFTP Stuck

Forum › General Inquiry

  • October 15, 2019 at 11:37 am #478
    Avatar photo[anonymous]

    Hi, I synced my website to my hosting company (FastComet) successfully via FTP but via SFTP it get stuck (see print screen)
    By the way the Test connection button is OK with SFTP
    Any idea?
    Thank you

    October 15, 2019 at 8:57 pm #484
    Avatar photo[anonymous]

    Hi,

    Please check your logs under Tools -> Log viewer, maybe there is some useful information about your issue.

    October 16, 2019 at 12:22 pm #501
    Avatar photo[anonymous]

    Thanks Tomasz, which one can I send you?

    October 16, 2019 at 12:23 pm #503
    Avatar photo[anonymous]

    Please attach first 8 ones and the last one.

    October 16, 2019 at 4:54 pm #516
    Avatar photo[anonymous]

    here we are https://send.firefox.com/download/2972de08dd1168c8/#I3pNSpY78jylHDP4cXv34A

    Thank you

    October 16, 2019 at 7:07 pm #520
    Avatar photo[anonymous]

    Could you check if your SFTP account has proper permissions to access your files on the server?

    Could you also check if the path provided in your server settings is ok?

    I suppose that it must be permission or path issue as Publii cannot find the files.remote.json file during SFTP session.

    October 17, 2019 at 11:55 am #532
    Avatar photo[anonymous]

    I tested the connection and the connection is working fine

    Also I received this reply from FastComet hosting

    Upon investigating the matter, it appears that your IP XXXXXXXXXXX is not blocked on any of our firewalls.

    We tried to access on our end and we were successful:

    fastcomet5[anonymous]~$ ssh -pXXXXX XXXXXXXXXXXXXXXXXX
    XXXXXXXXXXXXXXXX’s password:
    [XXXXXXXXXXX ~]$

    Any extra idea?

    Thanks

    October 17, 2019 at 11:57 am #534
    Avatar photo[anonymous]

    Please set option “Remote path” to an absolute path on your server e.g. /var/www/domain.com/public_html/

    October 17, 2019 at 11:58 am #535
    Avatar photo[anonymous]

    You can also try to set “Remote path” just to “/”

    October 17, 2019 at 7:35 pm #544
    Avatar photo[anonymous]

    Thank you Tomasz, it is working with the absolute remote path

    October 23, 2019 at 4:34 pm #598
    Avatar photo[anonymous]

    Thanks to @Tomasz and @nilsvb.

    Setting the “Remote path” to an absolute path worked for me too.

    Though I needed to also set the port to the correct port number specified by my web host, rather than use the default 22.