- This topic has 10 replies, 3 voices, and was last updated 1 year, 4 months ago by .
- October 15, 2019 at 11:37 am#478nilsvb
Hi, I synced my website to my hosting company (FastComet) successfully via FTP but via SFTP it get stuck (see print screen)
By the way the Test connection button is OK with SFTP
Thank youOctober 15, 2019 at 8:57 pm#484Tomasz DziudaModerator
Please check your logs under Tools -> Log viewer, maybe there is some useful information about your issue.October 16, 2019 at 12:22 pm#501nilsvb
Thanks Tomasz, which one can I send you?October 16, 2019 at 12:23 pm#503Tomasz DziudaModerator
Please attach first 8 ones and the last one.October 16, 2019 at 4:54 pm#516nilsvb
Thank youOctober 16, 2019 at 7:07 pm#520Tomasz DziudaModerator
Could you check if your SFTP account has proper permissions to access your files on the server?
Could you also check if the path provided in your server settings is ok?
I suppose that it must be permission or path issue as Publii cannot find the files.remote.json file during SFTP session.October 17, 2019 at 11:55 am#532nilsvb
I tested the connection and the connection is working fine
Also I received this reply from FastComet hosting
Upon investigating the matter, it appears that your IP XXXXXXXXXXX is not blocked on any of our firewalls.
We tried to access on our end and we were successful:
fastcomet5@fastcomet5-desktop:~$ ssh -pXXXXX XXXXXXXXXXXXXXXXXX
Any extra idea?
ThanksOctober 17, 2019 at 11:57 am#534Tomasz DziudaModerator
Please set option “Remote path” to an absolute path on your server e.g. /var/www/domain.com/public_html/October 17, 2019 at 11:58 am#535Tomasz DziudaModerator
You can also try to set “Remote path” just to “/”October 17, 2019 at 7:35 pm#544nilsvb
Thank you Tomasz, it is working with the absolute remote pathOctober 23, 2019 at 4:34 pm#598itips3727
Thanks to @Tomasz and @nilsvb.
Setting the “Remote path” to an absolute path worked for me too.
Though I needed to also set the port to the correct port number specified by my web host, rather than use the default 22.
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