[[anonymous]]

Hi, I synced my website to my hosting company (FastComet) successfully via FTP but via SFTP it get stuck (see print screen)
By the way the Test connection button is OK with SFTP
Any idea?
Thank you

[Tomasz Dziuda]

Hi,

Please check your logs under Tools -> Log viewer, maybe there is some useful information about your issue.

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[[anonymous]]

Thanks Tomasz, which one can I send you?

[Tomasz Dziuda]

Please attach first 8 ones and the last one.

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[[anonymous]]

here we are https://send.firefox.com/download/2972de08dd1168c8/#I3pNSpY78jylHDP4cXv34A

Thank you

 

 

[Tomasz Dziuda]

Could you check if your SFTP account has proper permissions to access your files on the server?

Could you also check if the path provided in your server settings is ok?

I suppose that it must be permission or path issue as Publii cannot find the files.remote.json file during SFTP session.

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[[anonymous]]

I tested the connection and the connection is working fine

Also I received this reply from FastComet hosting

Upon investigating the matter, it appears that your IP XXXXXXXXXXX is not blocked on any of our firewalls.

We tried to access on our end and we were successful:

fastcomet5@fastcomet5-desktop:~$ ssh -pXXXXX XXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX’s password:
[XXXXXXXXXXX ~]$

Any extra idea?

Thanks

[Tomasz Dziuda]

Please set option “Remote path” to an absolute path on your server e.g. /var/www/domain.com/public_html/

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[Tomasz Dziuda]

You can also try to set “Remote path” just to “/”

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[[anonymous]]

Thank you Tomasz, it is working with the absolute remote path

[itips3727]

Thanks to @Tomasz and @nilsvb.

Setting the “Remote path” to an absolute path worked for me too.

Though I needed to also set the port to the correct port number specified by my web host, rather than use the default 22.

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